28th
June
2007

Malaysia makes big strides to progressing up the knowledge chain, some of the initiatives that it has taken to expose post graduates to different learning practices, skills sets and cultures has led to greener pastures for some as they are lured away by the very people employed to teach them.
Leading Indian software giant, Infosys Technologies Ltd, a company with more than 50,000 employees, has offered jobs to 29 of the group of Malaysian fresh graduates who have just completed a four-month stint at the company’s high-tech campus in Bangalore.
The Malaysian trainees, including seven lecturers, were selected to attend a foundation course in computer science to help them improve their computer skills under collaboration between Infosys and the Malaysian government. Read the rest of this entry »
posted by Glen Stidolph in Malaysia, Government |
27th
June
2007

The outsourcing market is a Multi-Trillion dollar industry and more and more companies are relying on external firms to save on costs and improve efficiency.
However, companies that think transferring an operation to an overseas provider is a trouble-free, straightforward task can get a rude awakening, warns new research published in the Wall Street Journal (WSJ), and companies often find that their high hopes about cost savings and don’t pan out.
The study based on an industry survey found seven common myths that outsourcing vendors and clients cling to about offshore outsourcing - false assumptions about how the process should work - and gave some advice on how to overcome them. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
26th
June
2007

The 2nd season of A1 Grand Prix came to a conclusion at Brands Hatch at the end of April, and as a way of thanking the Teams sponsors and local fans an end of season party was held at the Proton centre of Excellence in Shah Alam.
A1 Team Malaysia’s main sponsor Proton’s Centre of Excellence made for the perfect setting amongst all of the companies latest models on display, including the new offerings from Lotus.
Attended by David Clare, Asia Pacific CEO of A1 GP, as well as the CEO’s of the teams sponsor companies, a full review of season 2, and the teams performance was shown during the dinner.
During the after dinner speech of Dato Syed Zainal Abidin Syed Mohamed Tahir, he mentioned what an excellent platform A1 Grand Prix has been to showcase the product and service excellence of Malaysian companies to a global audience, and that season 3 should see all of the sponsors collaborating to ensure that each and every one maximises the opportunities afforded to them as sponsors of a successful Global Formula motor racing team.
All of the sponsors were presented with a gift as token of appreciation from Team Malaysia, and an opportunity for sponsors staff and A1 Team Malaysia fans to meet with the various members of the team.
posted by Glen Stidolph in Automotive, Motorsports |
22nd
June
2007

Dried Apples preserved with a cancer causing chemical, frozen catfish laden with banned antibiotics, scallops and sardines coated with putrefying bacteria and mushrooms laced with illegal pesticide were among the food imports detained at US ports in April, along with more than 1,000 shipments of tainted dietary supplements, toxic cosmetics and dangerous counterfeit medicine. The USFDA has also stopped all imports of a toothpaste to test for a potentially deadly chemical reportedly found in tubes sold in Australia, the Dominican Republic and Panama and the most high profile case earlier this year, a massive pet food recall was conducted in the USA since pets were sickened or killed by pet food contaminated with tainted wheat gluten.
Is this the work of Al Qaeda? Is this a new twist in the war against terrorism? Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
21st
June
2007
A number of global and regional companies have set up captive centers in remote locations to cater to their back office, product development functions. Does this mean,“There is no opportunity for firms to work with 3rd Party Service Providers and capitalize strengths of such providers for internal operations benefit”? Not really!!
Even a 100% captive operation has a fair and compelling need to work along with 3rd Party Service provider and reap benefits. The areas where this could be considered are
1) Rolling out pilot processes in newer areas for parent company that captive operation is not familiar with
2) Expanding service into newer geographies, where in size of operations makes a captive venture unviable and imbalances the effort and reward
3) Providing peak volume coverage through another operation / facility where in peaks are consistent but magnitude of such peaks is inconsistent and unpredictable Read the rest of this entry »
posted by Rajesh Dhuddu in Outsourcing, BPO Business Process Outsourcing |
20th
June
2007

At the Catenate Supported ‘Business Opportunities in Malaysia’ seminar in Reading UK, potential UK investors and UK companies in Malaysia have been urged to capitalize on the expertise of Malaysian UK graduates to set-up and expand their operations in Malaysia.
The Malaysian Minister of International Trade and Industry, Datuk Seri Rafidah Aziz made the call at the one-day seminar attended by over 200 businessmen.
With more than 11,450 Malaysian students studying in the UK, the Minister said British companies can engage some of these students to be trained before being entrusted to handle their operations in Malaysia. British companies besides having a strong presence in the oil and gas, chemicals and chemical products industries, also have established interests in food manufacturing, pharmaceuticals and aerospace industries. Read the rest of this entry »
posted by Glen Stidolph in Malaysia |
15th
June
2007
US OUTSOURCING TORTURE??
And I thought the Headline of ‘US Outsourcing Torture’ meant the global TV syndication of shows like Seinfeld and Gerry Springer (I would have said Oprah too, but my wife reads this stuff)
However, this is one area of outsourcing that I have yet to hear any of the US Presidential candidates draw critical attention to in their steady effort to attract votes from the influential blue collar sector, or is this one area of outsourcing they actually approve of?
STRASBOURG, France– The head of a European investigation into alleged CIA secret prisons in Europe has stated that evidence pointed to the existence of a system of “outsourcing” of torture by the United States, and said it was highly likely that European governments knew of it. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
14th
June
2007

It looks like a decade after the financial crisis, the Malaysian economy is at its strongest position ever. Economic growth has been achieved with relative price stability, low unemployment and strong external balances. Going ahead, the prospect of the country economic looking bright. Global international merchant bank MERRILL LYNCH has said that MALAYSIA is in the midst of a long-term structural upturn, which will not only lift its economic growth prospects in the coming years, but also support asset prices, local news agency BERNAMA reported.
In its latest analysis on Malaysia, the merchant bank said the Malaysian economy appeared to be reaching full stride. ?This development has raised our optimism over the country?s medium-term growth prospects,? it said.?The bank lifted its forecasts for GDP growth to 5.7% for 2007 and 6.3% for 2008 (previously 5.2% and 5.8% respectively). Read the rest of this entry »
posted by Christopher in Malaysia, Economic |
14th
June
2007
A recent report says that
Quote
“In the late 1990s, India’s software industry started booming. The threat of the so-called Y2K bug and an abundance of well trained, technically skilled and relatively cheap labour opened the country’s eyes to the potential of business outsourcing. The government soon realised that if it did not facilitate massive investments in telecommunications infrastructure, it would lose out on an enormous economic boost. Now, more than 300 000 fixed lines and more than 2 million cellphones are being added a month.
The National Association of Software and Service Companies (Nasscom) is saying that income from business process outsourcing (BPO) has increased tenfold over the past decade. The industry has set a revenue target of $60 billion (R435.5 billion) by 2010, up from an estimated $47.8 billion this year. Back in 1998, industry revenues were $4.8 billion. Nasscom estimates that as a proportion of national gross domestic product (GDP), the revenue aggregate of the Indian technology sector has grown from 1.2 percent in 1998 to an estimated 5.4 percent this year. Direct employment is more than 1.6 million people. Read the rest of this entry »
posted by Rajesh Dhuddu in Outsourcing, BPO Business Process Outsourcing |
14th
June
2007

It’s always interesting to see testimonials and case studies of companies that directly attribute outsourcing and offshoring as a viable business strategy when fully understood, researched and implemented. This article taken from www.telegraph.com documenting the contrast in fortunes between IT services companies LogicaCMG and Xansa is an excellent example,
Logica recently came tail between legs to tell the market that revenues from its UK business slid 15pc in the first quarter. As well as some contract-specific issues, chief executive Martin Read conceded that the company had not pushed its model of blending on and offshoring hard enough, and that it was struggling in the face of increased competition from the Indian outsourcing giants. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |