21st
August
2007

1. Accelerate Reengineering Benefits
Reengineering aims for dramatic improvements in critical measure of performance such as cost, quality, service and speed. But the need o increase efficiency can come into direct conflict with the need to invest in core business. As non-core internal functions are continually put on the back burner, systems become less efficient and less productive. By outsourcing a non-core function to a world-class provider, the organization can begin to see the benefits of reengineering.
2. Access to World Class Capabilities
World-class providers make extensive investments in technology, methodologies, and people. They gain expertise by working with many clients facing similar challenges. This combination of specialization and expertise gives customers a competitive advantage and helps them avoid the cost of chasing technology and training. In addition, there are better career opportunities for personnel who transition to be outsourcing provider. Read the rest of this entry »
posted by Christopher in Outsourcing, Best Practices |
23rd
July
2007

With the proliferation of bad media coverage about Chinese made products, I thought it would be prudent to provide some basic considerations for companies considering outsourcing part of their manufacturing.
If you are currently looking for a company to help with outsourcing your manufacturing, there are a lot of things that you want to consider. Your company image and the quality of your products will partially be in the hands of this manufacturer, and you will want to make sure that everything is done up to your company’s quality standards! In addition, you will want to find a company that is easy for you to work with, and one that can meet the demands and requirements of your outsourced work, operating in a country that has a mature manufacturing and logistics base. Here are a couple of things to look for when outsourcing your manufacturing: Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
16th
July
2007

Metagrobolize was started to hopefully provide a ‘tool’ for anyone involved in outsourcing to either gain or share knowledge on best practices in what can be a very complex subject.
As the CEO of an outsource ‘Provider’ Metagrobolize is a great way for me to share my own thoughts as well as the thoughts, research and experience of other eminent personalities within the industry. Occasionally in the quest for more information and knowledge, I stumble across real gems of information, or in this case ‘insights into best practice’ Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices, Blog |
5th
July
2007

Move over call centres and data processing BPOs. The future of outsourcing belongs to another industry, if Indian Minister for Commerce, Kamal Nath, is to be believed. According to Nath, the next new wave of growth in the Indian economy will come from - believe it or not - the protest industry, now being referred to as SPO - Strong Protest Outsourcing.
Speaking at a news conference in New Delhi, Kamal Nath briefed reporters that he sees major business opportunities in getting Western countries to outsource their protests to India. Nath said, “The outsourcing business is about saving costs and increasing efficiency. Why should people in countries like USA and UK waste their time protesting over various issues? The per-capita income is too high to waste time on being offended. Instead, they can simply outsource this activity to Indian companies.” Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
3rd
July
2007

A new entrant into the corporate magazine sector has just been launched in Malaysia.
The Outsourcing Magazine, will be a bi-monthly publication for the niche needs of decision makers in the outsourcing industry. The Outsourcing Magazine will focus on bringing quality content to its audience through a network of highly experienced writers and industry leaders locally and globally.
Content is mainly regarding BPO and SSO services, however regular contributors from all other aspects of outsourcing will give the magazine a solid content base capable of providing an excellent platform to reach out to the seekers and providers of outsource services..
The first issue was released this month, and available via various distribution channels in S E Asia, with wider international coverage and website soon to be added.
Should you wish to receive a copy of this new outsourcing magazine, please add a comment with your details and we will gladly mail you a copy FOC.
posted by Glen Stidolph in Outsourcing, Best Practices, Malaysia |
27th
June
2007

The outsourcing market is a Multi-Trillion dollar industry and more and more companies are relying on external firms to save on costs and improve efficiency.
However, companies that think transferring an operation to an overseas provider is a trouble-free, straightforward task can get a rude awakening, warns new research published in the Wall Street Journal (WSJ), and companies often find that their high hopes about cost savings and don’t pan out.
The study based on an industry survey found seven common myths that outsourcing vendors and clients cling to about offshore outsourcing - false assumptions about how the process should work - and gave some advice on how to overcome them. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
22nd
June
2007

Dried Apples preserved with a cancer causing chemical, frozen catfish laden with banned antibiotics, scallops and sardines coated with putrefying bacteria and mushrooms laced with illegal pesticide were among the food imports detained at US ports in April, along with more than 1,000 shipments of tainted dietary supplements, toxic cosmetics and dangerous counterfeit medicine. The USFDA has also stopped all imports of a toothpaste to test for a potentially deadly chemical reportedly found in tubes sold in Australia, the Dominican Republic and Panama and the most high profile case earlier this year, a massive pet food recall was conducted in the USA since pets were sickened or killed by pet food contaminated with tainted wheat gluten.
Is this the work of Al Qaeda? Is this a new twist in the war against terrorism? Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
15th
June
2007
US OUTSOURCING TORTURE??
And I thought the Headline of ‘US Outsourcing Torture’ meant the global TV syndication of shows like Seinfeld and Gerry Springer (I would have said Oprah too, but my wife reads this stuff)
However, this is one area of outsourcing that I have yet to hear any of the US Presidential candidates draw critical attention to in their steady effort to attract votes from the influential blue collar sector, or is this one area of outsourcing they actually approve of?
STRASBOURG, France– The head of a European investigation into alleged CIA secret prisons in Europe has stated that evidence pointed to the existence of a system of “outsourcing” of torture by the United States, and said it was highly likely that European governments knew of it. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
14th
June
2007

It’s always interesting to see testimonials and case studies of companies that directly attribute outsourcing and offshoring as a viable business strategy when fully understood, researched and implemented. This article taken from www.telegraph.com documenting the contrast in fortunes between IT services companies LogicaCMG and Xansa is an excellent example,
Logica recently came tail between legs to tell the market that revenues from its UK business slid 15pc in the first quarter. As well as some contract-specific issues, chief executive Martin Read conceded that the company had not pushed its model of blending on and offshoring hard enough, and that it was struggling in the face of increased competition from the Indian outsourcing giants. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |
12th
June
2007

Our buzz word at the moment is ‘Best source’ rather than ‘outsource’ as too many SME’s are now suffering from outsource initiatives going pear shaped in China and India due to the ‘challenges’ of outsourcing to LCC’s (Low Cost Country’s) which may not be entirely suitable to their overall requirements and in-house resource capability to manage them successfully.
An excellent article in supply management.com (www.supplymanagement.co.uk) gives some excellent advice on Low cost country outsourcing and how to start. Read the rest of this entry »
posted by Glen Stidolph in Outsourcing, Best Practices |